早稲田商2010 IV
At the main international airport for
Mexico City, the first thing to notice is that the path from the baggage claim
is lined with smiling employees guiding passengers to their taxis or connecting
flights. The second is that they are all in wheelchairs. Since the opening of a
new terminal in November 2007, the airport has ( A ) some 60 disabled,
bilingual workers to serve as Mexico's face to the world. Their presence
delights both passengers, who frequently offer congratulations and ask to take
their picture, and their superiors. "They're professional, attentive,
always in a good mood, and never miss work," says Hector Velazquez, the
airport's director.
Mr Velazquez says he first thought of
seeking out disabled staff after being impressed by the performance of Jazmin
Martinez, a young labour lawyer suffering from severe arthritis. He instructed
an airport firm to take on 20 graduates of a physical and psychological
training programme for the handicapped, and then tripled the number upon seeing
the results. The workers say they are ( B ) by the public exposure ― and by
their respectable $550 a month salaries. "If you don't have a job, you sit
at home all day thinking about what hurts," says Ms Martinez. "Now,
we're independent, and people can see that our physical condition doesn't
matter. They don't look at you as some strange creature any more."
Another winner is the Mexican government,
now at the head of the disabled-rights movement in the developing world. In
2005 it established a council to co-ordinate its efforts across state agencies.
Since then, the government has ( C ) a number of initiatives, including
installing wheelchair ramps in 26,000 schools, and providing subsidised loans
for housing for the disabled. According to the council, the proportion of
government buildings accessible to the handicapped will increase from 40% to
90% by 2012, and all hospitals will include sign-language interpreters by the
same date.
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